Sony a6400 problem

[TMG1961]

I have a Sony a6400 which i bought new in December 2020. Up till a few weeks ago it worked fine. But then it started to have a small problem. When i want to view back photos on the lcd screen it sometimes opens the photo and straight away closes it again. I then have to try several times before the photo stays open and i can view it.

I already did a factory reset of the camera and new sd cards. This helped for a week or 2 and now the problem is back since yesterday evening.

Anyone had an idea what it might be before i send the camera in for repair, which would mean having no camera for 6-8 weeks.

 

[TMG1961]

Then that's alright. How long you been without camera?

Not a single second. Had my FZ1000 as backup. But without macro photography since June 11

 

[kzurro]

The shop mailed me that they find this unacceptable and they will send me a new camera which i should receive tomorrow. Brand new and with a new 2 year warranty.

that's actually what they should have done from the very beginning.

 

[TMG1961]

that's actually what they should have done from the very beginning.

I know, but they go for repair here first.

 

[Jack]

I know, but they go for repair here first.

Probably that way they trying to save money. Cost less to repair than offering you brand new one.