Sony a6400 problem

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TMG1961

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I have a Sony a6400 which i bought new in December 2020. Up till a few weeks ago it worked fine. But then it started to have a small problem. When i want to view back photos on the lcd screen it sometimes opens the photo and straight away closes it again. I then have to try several times before the photo stays open and i can view it.

I already did a factory reset of the camera and new sd cards. This helped for a week or 2 and now the problem is back since yesterday evening.

Anyone had an idea what it might be before i send the camera in for repair, which would mean having no camera for 6-8 weeks.
 
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TMG1961

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lovitazoe said:
That's strange. I also would like to know why.
Maybe G Schwendi know what's the problem.
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I did drive to Maastricht this morning, is a 43 mile round trip. They are going to check the camera. But that means i don't have the a6400 for the next 6-8 weeks. So its back to the Panasonic fz1000 for the time being.
 
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lovitazoe

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TMG1961 said:
I did drive to Maastricht this morning, is a 43 mile round trip. They are going to check the camera. But that means i don't have the a6400 for the next 6-8 weeks. So its back to the Panasonic fz1000 for the time being.
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That's is far and long time to wait for servicing. Did they say what's the problem?
 
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TMG1961

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lovitazoe said:
I hope they fix it faster than the estimation time for you.
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I hope it too. Been thinking of buying a old sony camera like the a7r, did see one for 399 euro with 11500 clicks on it. And then use the a6400 for non macro photos when i get it back. But not sure if the sony a7r is a good buy in 2021
 
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Helix_2648

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Is it a warranty case or have you to pay for the repair? Never heard about such a problem but I never had a Sony camera.
Hopefully you'll get back your camera shortly! Cross my fingers!
 
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TMG1961

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Helix_2648 said:
Is it a warranty case or have you to pay for the repair? Never heard about such a problem but I never had a Sony camera.
Hopefully you'll get back your camera shortly! Cross my fingers!
Click to expand...
It is under warranty, the camera was bought in december 2020, so just 6 months old.
 
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